LOCATIONS

Family Medicine – Stes 160 & 240

Our Family Practitioners have intensive training in preventing, diagnosing and treating medical disorders in both children and adults, and are board certified in Family Medicine. They focus on the physical, emotional and social health of patients throughout their entire life.

Skip the front desk and register online! Prior to your appointment, you will receive an email and/or a text from Phreesia. The included link allows you to securely input all of your personal information, including uploading your driver’s license and insurance cards. You also have the option of paying your co-pay and/or any outstanding balances.

ONLINE BILL PAY

Schedule an Appointment

Request Prescription

Appointment Policies

We have a cancellation and no-show policy. Patients who do not show for an appointment will be charged a fee. For physicals and wellness exams, patients will be charged a fee if they don’t show, or if they cancel within 24 hours of the appointment.

Prescription Refills

When calling for a prescription refill, please allow 48 hours for the request to be completed. Refill requests are sent to your provider for approval. If you are overdue for a visit to the office, your provider may require you to schedule an appointment before filling the prescription.
Most prescriptions can be sent directly to your pharmacy. However, prescriptions for certain medications must be hand carried to the pharmacy, which will require you to come to the office to pick it up.
Antibiotics generally will not be given over the phone. People with symptoms of sinus or respiratory infections should be examined. Please call to schedule an appointment, or visit an urgent care center if our offices are closed.
After Hours – A provider is on call after regular business hours for urgent matters. Please call your providers office and follow the instructions to leave a message for the provider on call. If you need to be seen when our office is closed, please visit the DocNow Urgent Care Center on the first floor of the Wellpointe Building.

Phone Calls

When you call during office hours, you will have options for various departments within the office. Listen to the prompts for the department that best meets your needs.

Referrals

Once you have left all of the appropriate information on the referral line, the referral specialist will process it. Please allow adequate time for the referral specialist to communicate with your insurance company. Most often the insurance company does not respond quickly. Emergent referrals are processed accordingly.

Test Results/Questions

When you leave the appropriate information on our test results line, the message will be attended to and the physician will be asked to interpret the results. Please allow time for our office to obtain the results and check with the physician.