PATIENT INFO
PCMH
Patient-Centered Medical Home
The Patient-Centered Medical Home (PCMH) is an approach to providing comprehensive care for children and adults, in a health care setting that facilitates partnerships between patients and their primary care physicians.
Our goal is to provide quality care for your family that is respectful and responsive to your preferences, values, and needs.
As a part of a PCMH, your doctor will:
- Reserve space in our schedule for you to accommodate a same-day appointment
- Work with you to improve your health
- Review your medications at every visit and discuss with you any interactions or contraindications
- Electronically prescribe your medications to ensure they are accurate and available to you promptly
- Develop a personal action plan with you to address your chronic conditions
- Set goals with you and monitor your progress
- Use computer technology to monitor your progress and determine if your health is improving
- Inform you of all test results
- Help you take control of your health by providing you educational material, hosting group visits, and linking you to other community programs and resources
- Provide you 24 hour access to a clinical decision-maker by phone
- Have arrangements with after-hours care to be informed of your visit or emergent treatment within 24 hours or next business day
By participating in a PCMH, you agree to:
- Make sure your doctor knows your entire medical history
- Tell your doctor all of the medications you are taking
- Actively participate with your doctor in planning your care
- Adhere to the action plan designed by your doctors
- Consult your doctor before making your own appointment with a Specialist
- Request that any other doctor you see send your doctor a report, copies of lab work, test results, and x-rays
- Know your insurance and what it covers
- Provide the office with feedback on how they can improve
- Keep your appointments as scheduled
